In the event You are unhappy or unsatisfied with Your purchase of Product(s), and/or the customized products, the Company provides You a returns or refund or opportunity subject to the following conditions:
- If the seal is open /Broken NO returns are accepted
- The request for returns or refunds should be raised within 10 days of the receipt of the Products and/or the customized products from Speech and Hearing Kart;
- The price tag and any other identification tag, the invoice and the original packing must be intact and sent back;
- The Product and/or the customized products should not have been used or should not have any dirt or scratches or tear or in short should not be rendered unsellable;
- You need to mention your order number, the date of order and your date of receipt;
- Ensure that the return package is appropriately sealed and sent to the Company as any damage in transit will continue to be your responsibility and this policy will cease to be applicable;
- The Company has a dedicated team which will check the returned Products and their decision of your request will be final to accept or reject;
- The customization charges for the customized products shall be applicable;
- Shipping charges and Bank charges will not be refunded;
- To request for a return or refund, please contact our customer care at [+91 8885205293] or mail us at shravyacare@gmail.com and we will get in touch with you.
The refund or return process will be initiated only after the Company has received the Product(s) and/or the customized products in the condition as mentioned above. The option will be communicated either via an e-mail provided by You to us or through a contact number that You have notified us. The Company is not responsible for any incorrect or misleading contact details. You will have a period of 7 (seven) days to confirm Your decision to us. In the event we do not receive any communication from You then your opportunity to obtain a refund, return or exchange will lapse. Refunds are processed in 30 (thirty) working days.
